Ishikawa Wire Mesh Co. (hereinafter referred to as “the Company”) recognizes that it is the Company’s social responsibility to handle users’ personal information appropriately, and has established the following privacy policy, which all staff members of the Company shall comply with in order to protect customers’ personal information.

Protection guidelines for the collection, use, and provision of personal information

We collect personal information from our customers for the purpose of providing and improving our services. Customers’ personal information is very important, and in order to protect it from risks such as information leakage and to develop as a company that is trusted by customers and society, we will comply with laws, national guidelines, and other norms regarding personal information (Telecommunications Business Law, guidelines regarding laws related to personal information protection), guidelines regarding the protection of personal information in the telecommunications business, and other laws and regulations. In order to grow as a company that is trusted by our customers and society, we will comply with laws and regulations concerning personal information, guidelines established by the government (Telecommunications Business Law, guidelines concerning laws related to personal information protection), and other laws, guidelines, and norms related to our business, and work to protect personal information.

(1) Collection of Personal Information

When collecting personal information, we will specify the purpose of use and will not use the information for any other purpose.
In addition, we will handle the following information obtained through legal and fair means

Name, address, telephone number, e-mail address, and other information obtained from customers through various forms in order to provide our services

Transaction records, IP addresses, cookies, access information, and other information obtained by the Company in connection with the use of the Company’s services.

In addition to the above, we may also obtain personal information from you by fax or telephone.

(2) Use of Personal Information

The purpose of use of personal information is defined as follows, and we will not use personal information beyond this scope without the consent of the person concerned, except in cases permitted under the Personal Information Protection Law or other laws and ordinances.

• Contacting you regarding the provision of our services and providing support for our services
• Sending necessary documents and responding to inquiries
• Applications to affiliated companies and organizations for domain registration, SSL certificate issuance, virus check services, etc.
• Delivery of surveys, notification e-mails (including in case of outages), and e-mail magazines
• Provision of information to agents for customer billing and shipping consignment
• Sending of prizes
• Notification of products and services offered by the Company and its affiliates
• Identification of customers
• Statistical analysis of the Company’s services in order for customers to view and correct information obtained by the Company and to view usage conditions
• Other uses as announced on the Company’s website and for which the customer has given consent

(3) Change in the purpose of use of personal information

The Company may change the purpose of use of personal information if it is reasonably deemed to be relevant to the purpose of use before the change. In the event of a change in the purpose of use, the Company will notify the customer of the changed purpose of use or publicly announce it on the Company’s website, etc.

(4) Provision of personal information

With respect to notifications regarding products and services offered by the Company and its affiliates, among the purposes of use of personal information, the Company will provide a mechanism that allows customers to choose whether or not to receive such notifications.
We do not sell or rent your personal information to third parties without your express consent.

From time to time, we may contact you via external business partners about products or services we believe may be of interest to you. In these cases, your personal information will not be transferred to the outside business partner without your explicit consent.

We may ask a third party to act on our behalf when using personal information within the scope of the purposes of use described above. In such cases, we will provide only the personal information necessary for such third parties to act on our behalf in accordance with this Privacy Policy and within the legitimate scope of use. These companies are obligated to maintain your personal information as confidential information and are prohibited by contract with us from using such information for purposes other than those requested by us.

To ensure that personal information is not used for purposes other than those for which it was originally intended, the Company manages access to personal information and restricts the taking of such information.

Prevention and Correction of Leakage, Loss, or Damage of Personal Information

In order to prevent leakage, loss, or damage of personal information, the Company implements measures to control access to personal information, restrict the means of transporting personal information out of the Company’s premises, and prevent unauthorized access from outside the Company. In addition, the Company requires all employees to attend periodic security training. When we confirm that personal information is not being handled appropriately in accordance with the provisions of the various regulations, we instruct corrective action, request a report, and confirm that the information is now being handled appropriately.

Use of Cookie Information, Distribution of Advertisements, etc.

For the purpose of improving our services to customers, such as changing the content of our website and enhancing navigation, we may use cookies, including those from third parties, to send data from our website to the customer’s computer and store it in the computer being used by the customer. Cookies, including those from third parties, may be used to send data from our website to your computer and store it on your computer.

These cookies are not used to identify your personal information. You may disable the cookie function by changing the settings of your browser, but if you do so, you may not be able to use our services properly.

Collection and Analysis of Access Data and Distribution of Advertisements Using Cookies, etc.

On our website, there are pages in which collection tags are embedded to collect access data from our customers. Access data includes the URL of the page accessed by the customer, the date and time of access, and information identifying the browser. We use access data to improve customer convenience and to maintain and improve the quality of our website. Please note that you can stop the use of our identifiers and your attribute information on our website by deactivating (opting out) from the company’s opt-out page below. For more information about opt-out, please click here

Please log in at the site you are visiting to set your preferences.

Response to Complaints and Consultations

We will handle complaints about the use, provision, disclosure, or correction of personal information and other complaints about the handling of personal information in an appropriate and prompt manner. If you believe that our handling of your personal information is not appropriate, please contact us from the following link.

For inquiries, please contact
Ishikawa Wire Mesh Co.
Inquiry Form